Built for early warning, not reckless automation.
HomeCue monitors appliances and systems, not people. Even so, power and sensor data can reveal patterns of home activity. The product is opt-in, transparent, and limited to the data needed for appliance-health alerts.
Opt-in, transparent, and limited by design.
HomeCue is alert-first. It does not shut off, restart, or control safety-critical equipment without explicit future approval and professional design.
Monitoring appliances, not households.
HomeCue exists to give service teams an earlier, clearer signal about the systems a plan covers. That purpose sets the boundary on what we collect and how it is used.
Homeowners opt in and can disconnect monitoring at any time. Partner access is scoped to enrolled assets and their alerts. Household behavior data is never sold, and monitoring data is used to support maintenance — never to automatically deny a claim. The technician remains the final authority on any repair.
Add early-warning intelligence to your service plans.
Run a focused pilot on your own homes and judge the value from your own alerts, false positives, and technician feedback.
Request a pilot